Update for Customers

What’s New in Zuora

May 10, 2023

CUSTOMER UPDATE

What’s New
in Zuora

We are your hosts for Zuora’s Customer Update. This is the show for Zuora customers like you who want to learn more about what’s new in Zuora.
Watch Overview

ZUORA PLATFORM

Maximize Growth with a Flexible Product Catalog

Learn how three new additions in the Zuora product catalog give you even more flexibility as you expand your go-to-market, while helping you manage “SKU explosion”. Use Pricebooks to set different prices for different audiences that you are selling to. Bundle together different plans in Zuora to create an Offer. And for News & Publishing companies, use the new Delivery-based Billing model in Zuora to unify billing for your digital subscription and print offering together in Zuora.

From quote-to-cash to revenue recognition, we’ve got you covered.

Zuora provides the leading cloud-based subscription management solution. Our platform is designed for agile, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire quote-to-revenue process: quotes, orders, invoices, payments, collections, and revenue recognition.

What’s New: May 2023

Watch and learn more about the latest features in Zuora

ZUORA PLATFORM

Maximize Billing Flexibility and Meet Compliance

Learn how Zuora is unlocking even more flexibility to offer your subscribers through billing schedules and even more consumption-based pricing models. Billing Schedules let you set configurable dates to bill your customers either across large contracts or based on professional service milestones. We’ve also added two new charge models to our existing Advanced Consumption Billing module: cash-based prepaid with drawdown and minimum commitment. Last, for companies with global prescene Zuora is introducing support for Electronic Invoicing (E-Invoicing) requirements helping to maintain compliance with local legistlation and mandates.

ZUORA PLATFORM

Maximize Payments and Retention

Learn how Zuora is enabling businesses navigate the complexities of payment operations with new functionality that improves payment success rates, reduces fraud, and also improves operating cash flow.

ZUORA PLATFORM

Connect to Existing CPQ

Easily integrate Zuora Billing to your existing Salesforce CPQ with no impact to your current sales and quoting flow.

ZUORA PLATFORM

What's New In the Wild: Customer Spotlight with Flexcar

Hear from our customer Flexcar as Senior Product Manager Chaz Adams shares how they are already making use of some of the capabilities featured in earlier episodes of What’s New!

What’s New: January 2023

What’s New: January 2023

Watch and learn more about the latest features in Zuora

ZUORA PLATFORM

Deploy Faster with New Admin Tools and Developer Sandbox

Learn how Zuora is helping you effectively manage your Zuora solutions end-to-end with tools for Application Lifecycle Management. From Zuora OneID for a single user login to Developer Sandbox for a lightweight environment to build in, Zuora is putting tools in your hands to make it easier to take care of your Zuora application. We also shared enhancements with the UI including Global Search, a brand new User Interface, and a sneak peek of the no code Configurable UI Builder currently in development.

ZUORA PLATFORM

Connect Everything & Transact More

As the heart of your monetization processes, Zuora must be connected to all the systems that play a part in Order to Revenue. With new API Quickstarts, Software Developer Kits (SDKs), and a Configurable Connector Hub supporting our iPaaS (Integration Platform as a Service) strategy, Zuora’s helping you Connect Everything with less effort than ever before so that you can Transact More with a Performance Boost.

ZUORA PLATFORM

Know Now with Enhanced Reporting Options

Reporting is a constant priority for our customers, and we’re always looking for ways to provide new options. This year, we are working on enhancements that will give you access to data in near real time, at great volumes, and with some metrics already calculated for you. Zuora Warehouse will provide more processing power, new analytics tables, and direct connections to the database to simplify data refreshes in tools you already work in.

ZUORA PLATFORM

Reduce Risk with Support for Global Business Management Compliance

Global monetization operations can be hard to manage while meeting regulatory and internal policy requirements. Zuora is working on a way to ease some of the burden with support for an organizational structure hierarchy that factors in security and financial compliance practices without needing to deploy separate tenants by region.

ZUORA PLATFORM

What's New In the Wild: Customer Spotlight with Twilio

Hear from our customer Twilio as Senior Financial Systems Manager John Blanchard shares how they are already making use of some of the capabilities featured in earlier episodes of What’s New!

What’s New: October 2022

What’s New: October 2022

Watch and learn more about the latest features in Zuora

ZUORA PLATFORM

Consumption Billing & Revenue Recognition

Drive Consumption-based Pricing with new updates in Zuora Billing & Zuora Revenue

ZUORA PLATFORM

Overview of Zephr: The Subscription Experience Platform

Learn more about the latest addition to our product portfolio that empowers companies across industries to nurture and monetize their subscriber relationships.

ZUORA PLATFORM

CPQ for Salesforce & Microsoft

Accelerate sales velocity with new releases in Zuora CPQ for Salesforce and Microsoft.

ZUORA PLATFORM

Zuora Platform &
Sandbox Updates

Manage your application lifecycle with new System Health Dashboards, APIs, and Sandboxes including the new Developer Sandbox.

ZUORA PLATFORM

New Service Offerings

Build up your team with new Service Offerings such as Zuora Technical Account Managers and Managed Services.
What’s New: June 2022

What’s New: June 2022

Watch and learn more about the latest features in Zuora

ZUORA PLATFORM

Snowflake Secure Share

Zuora’s Snowflake Secure Share eliminates tedious development and brings your Zuora data into Snowflake. Learn how this modeule can enable your team to BYOBI (Bring Your Own BI) for cross-system metrics and eliminate ongoing integration maintenance.

ZUORA PLATFORM

Performance Booster

For high-volume companies, Performance Booster keeps transactions flowing smoothly within Zuora even as volumes spike. Learn how this module can optimize your bill runs, payment runs, and API requests within Zuora.

ZUORA PLATFORM

ProcessAI

ProcessAI lets you identify, prioritize, and prevent process gaps within your quote-to-cash operations. Learn how Zuora enables organizations to create an Operations Center of Excellence with automated process discovery tools powered by ProcessAI.

ZUORA PLATFORM

Central Sandbox and Deployment Manager

With Zuora’s Central Sandbox and newly released Deployment Manager, your IT team can greatly improve testing agility for new products, new configurations, and new processes. 

Q3 Quarterly Customer Update

What’s New in Zuora

Join our product leaders this October for the latest quarterly update on new innovations in Zuora in this 90 minute virtual event.
October 19 (NOAM) & October 26 (EMEA)

The Journey to Usership

The blueprint for modernizing, monetizing, and scaling your business

As your customers change how they access your products and services, you have to evolve how you do business. We call this The Journey to Usership™, and it’s our playbook of expertise and resources that has helped subscription businesses succeed worldwide.

Learn From the Best

Unlock resources from the leading experts

We coined the term “Subscription Economy®” and continue to be a leader in the industry. But don’t take it from us. Learn from our experts, customers, and partners.

New Business Models

Dynamically nurture customers through every journey.

Zuora Community

Speak with like-minded experts.

Developer Resources

The freedom to build with Zuora’s technologies.

Knowledge Center

Learn how to grow your business in the era of subscriptions.

Your journey starts here

As your customers change how they want to access your products and services, you have to evolve how you do business. Learn more about how our leading Subscription Economy® solutions have helped many of the world’s most innovative subscription businesses succeed.

Want to Lead Change?

Join our global team in the relentless pursuit of transforming the world’s largest companies.