Microsoft’s Copilot push is the biggest bait-and-switch in AI
Microsoft’s Copilot push is the biggest bait-and-switch in AI
Last month, millions of Microsoft 365 customers thought they were paying for Office. Instead, they got Copilot, whether they wanted it or not. This is the biggest bait-and-switch in the history of AI.
Why Finance, not Engineering, should own Billing
Why Finance, not Engineering, should own Billing
An outdated billing system managed by Engineering can block growth, slow deals, and create compliance risks. Finance can change that.
Introducing the newest members of the subscription economy: pausers
Introducing the newest members of the subscription economy: pausers
The rise of the subscription pauser is a clear signal that rigid pricing models no longer fit the modern consumer.
HubSpot made a big pricing gamble. Here’s how it’s going.
HubSpot made a big pricing gamble. Here’s how it’s going.
Last March, HubSpot rolled out a new pricing scheme and did something unusual in the process — lowered prices.
Microsoft’s Copilot push is the biggest bait-and-switch in AI
Why Finance, not Engineering, should own Billing
Introducing the newest members of the subscription economy: pausers
HubSpot made a big pricing gamble. Here’s how it’s going.
Microsoft’s Copilot push is the biggest bait-and-switch in AI
Why Finance, not Engineering, should own Billing
Introducing the newest members of the subscription economy: pausers
HubSpot made a big pricing gamble. Here’s how it’s going.
No, you don’t have to rush monetizing AI: A lesson from Adobe
Comcast, Disney say no to easy canceling. Something’s not clicking.
Monetizing AI? Start with the customer: Lessons from Zendesk