Flexibly monetize usage-based offers
Usage-based pricing is amplifying your finance team’s order-to-cash inefficiencies. Businesses turn to Zuora for a usage-aware order-to-cash solution built for accuracy, flexibility, and visibility.
SaaS companies have embraced usage pricing, but is your order to cash keeping up?
Challenge
Manual B2B contracts
Commercial models for contracted, committed, or prepaid usage require manual intervention for every deal
Challenge
Customer disputes and usage discrepancies
Finance teams are spending increasingly more time justifying billing disputes while the customer experience suffers
Challenge
Inaccurate revenue reconciliation and reporting
Usage data adds yet another number to tie out each period and has its own unique revenue recognition rules to maintain financial compliance
Flexibly price and automate usage contracts
Enable usage-based pricing out of the box, with automation for trial upgrades, usage top ups, overages, and discounts.
- Configure usage-based pricing from pay as you go, usage tiers, volume blocks, or overage rates
- Automate contracted usage with out of the box support for prepaid usage models, token-based usage, committed usage levels, or multi-year usage agreements
- Flexibly change or amend contracts with options for usage top-ups, tier upgrades, and volume discounts
Keep your customers and sales teams informed
Give customers accurate, detailed usage information on their invoice and in your customer portal, alongside insights for sales teams.
- Real time usage rating so that finance teams are always working from the most up to date billing information
- Detailed usage invoices with line level detail into exactly how a customer was charged
- Embeddable widgets to surface rated and billed usage directly into your CRM or customer portal
Forecast, reconcile, and report usage revenue
Accurately track back every single usage event for efficient revenue reporting and forecasting.
- Streamlined reconciliation with usage records, billing data, and revenue all in a single system
- Audit-ready usage reporting with the ability to track back revenue down to the individual usage record
- Usage performance obligation templates to accelerate revenue recognition for any usage model
- Usage revenue forecasting based on actual customer usage
