3rd Party Report

ISG Research Subscription Management Buyers Guides for 2024

Learn Why Zuora is Ranked #1 in the ISG Research Subscription Management Buyers Guides!

A graph titled "Subscription Management Buyers Guide" from Ventana Research shows various platforms positioned based on 'Customer Experience' and 'Product Experience' across Assurance, Exemplary, Merit, and Innovative quadrants.

Zuora is Ranked #1 in the ISG Research Subscription Management Buyers Guides!

We are proud to announce that Zuora has been ranked #1 in the comprehensive ISG Research Subscription Management Buyers Guides!

This recognition highlights our commitment to providing reliable and capable monetization solutions for businesses navigating the complexities of recurring revenue models in both B2B and B2C.

For its 2024 Subscription Management Buyers Guides, ISG evaluated software providers across four categories:

  • Subscription Management: This research evaluates software providers that offer solutions addressing key elements of both B2B and B2C subscription management, focusing on comprehensive features and functionalities.
  • B2C Subscription Management: This research evaluates software providers that enable direct methods for customers to initiate and modify service plans and orders. It addresses the complexity of scaling a large number of subscribers while ensuring seamless customer engagement.
  • B2B Subscription Management: This research evaluates software providers that serve business-to-business enterprises, handling fewer but more complex customers with multiple product and service orders or individually negotiated prices.
  • Subscription Management Platforms: This research evaluates software providers that support the underlying technology and infrastructure supporting various subscription models. These platforms include tools and features for managing subscriptions, billing, payments, and customer interactions, ensuring a seamless and integrated experience for both B2B and B2C models.

 

Key Highlights from the Report:

  • Comprehensive Monetization Solutions: Zuora’s platform supports the latest pricing and revenue models, driving growth and efficiency for businesses in both B2B and B2C.
  • Market Leadership: Zuora is recognized as the top provider in the subscription monetization space, setting industry standards and leading innovation.
  • Proven Success Across Industries: Zuora helps leading companies across industries achieve their monetization goals. 
A 2D graph from our subscription management buyers guide assesses B2C services based on customer experience and product experience. The axes are labeled "Customer Experience" (vertical) and "Product Experience" (horizontal).
A 2x2 matrix from the subscription management buyers guide by Ventana Research. Companies are plotted based on 'Customer Experience' and 'Product Experience,' featuring notable names like SAP, Oracle, and Zuora.
A graph titled "Subscription Management Buyers Guide" from Ventana Research shows various platforms positioned based on 'Customer Experience' and 'Product Experience' across Assurance, Exemplary, Merit, and Innovative quadrants.
A quadrant graph titled "Subscription Management Buyers Guide" categorizes and positions companies based on customer experience and product experience.

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