The Best LTV Formula for Subscription Businesses
The mathematical formula that Zuora recommends you use to calculate LTV.
4 Ways ERP Fails Subscription Businesses
Growing subscription businesses facing growth pains, often look to upgrade their ERP. But the first priority needs to be to solve the “customer problem”
Going Global: Lessons from Amazon
In India, Amazon is working hard to turn its customers into subscribers, accepting local payment methods and aiming for recurring revenue. Here’s how:
PADRE: New Operating Metrics for the New Subscription Business Model
For the subscription business model, we’ve developed an internal framework called PADRE with metrics to measure Pipeline, Acquire, Deploy, Run, and Expand.
Salesforce Is Your Frenemy: 7 CRM Tips for Subscription Businesses
The Great SaaS Debate: Profits Versus Growth?
Find out why so many high-growth subscription companies are currently unprofitable in this insightful guide that looks at recurring profit margins, from Dave Key, Managing Director of Cloud Strategies.
The Basics of Subscriber Management
When creating a new customer account, your system should only collect information you absolutely need.
6 Key Elements of the Subscription Experience
Some of the best attributes of the Subscription Experience developed by necessity and out of adversity.