Hi, I’m
Giuseppe
For Giuseppe Covato, “data-driven” and “customer-centric” are one and the same.
HEAD OF INNOVATION
AND NEW TECHNOLOGIES,
ENTERPRISE SOLUTION
ARCHITECT
GEDI DIGITAL
Hi, I’m
Giuseppe
For Giuseppe Covato, “data-driven” and “customer-centric” are one and the same.
HEAD OF INNOVATION AND NEW
TECHNOLOGIES, ENTERPRISE
SOLUTION ARCHITECT
GEDI DIGITAL
Innovating for agility
Giuseppe Covato’s team of innovators is embedded in departments across GEDI Digital, bringing new ways of thinking to every part of the organization. For Covato, innovation means staying relevant, staying relevant means having ways to improve, and improvement is only possible with data. This data then drives his customer-centric strategy by providing ongoing insight into customer needs so the business can react with agility, giving customers what they ask for almost before they ask for it.
Innovating for agility
Giuseppe Covato’s team of innovators is embedded in departments across GEDI Digital, bringing new ways of thinking to every part of the organization. For Covato, innovation means staying relevant, staying relevant means having ways to improve, and improvement is only possible with data. This data then drives his customer-centric strategy by providing ongoing insight into customer needs so the business can react with agility, giving customers what they ask for almost before they ask for it.
“Being customer-centric allows us to continuously improve and adapt our products and services based on customer feedback and data. This not only helps us meet current customer demands but also prepares us for future challenges, making us more resilient and future-proof.”
“Being customer-centric allows us to continuously improve and adapt our products and services based on customer feedback and data. This not only helps us meet current customer demands but also prepares us for future challenges, making us more resilient and future-proof.”
ACCELERATE CHANGE
Driving experience with data
“Doing modern business means being data-driven. It involves constantly checking whether what you do is useful to your customers, which can only be done with data, and then adjusting your strategy as quickly as you can. Time to market and agility are crucial aspects of modern business.”
Driving experience with data
“Doing modern business means being data-driven. It involves constantly checking whether what you do is useful to your customers, which can only be done with data, and then adjusting your strategy as quickly as you can. Time to market and agility are crucial aspects of modern business.”
“Zuora makes it possible to customize our offers and adapt to user needs immediately without new development. Using existing features, we were able to modify our offer and dramatically increase our customer base last year.”
Becoming future-proof
Covato prepares his organization for the future by identifying technology that provides plenty of customer data and options for agile responsiveness. Zuora gives his team features to not only implement anything they can imagine, but also expand the possibilities beyond what they envisioned. Their next move is to introduce AI-powered recommendations and allow users to adjust the content they see, helping them to increase their subscription base and stay ahead of the competition.
Becoming future-proof
Covato prepares his organization for the future by identifying technology that provides plenty of customer data and options for agile responsiveness. Zuora gives his team features to not only implement anything they can imagine, but also expand the possibilities beyond what they envisioned. Their next move is to introduce AI-powered recommendations and allow users to adjust the content they see, helping them to increase their subscription base and stay ahead of the competition.
“Zuora makes it possible to customize our offers and adapt to user needs immediately without new development. Using existing features, we were able to modify our offer and dramatically increase our customer base
last year.”
Meet the faces of modern business
Unlock the power of direct, digital customer relationships.
Behind every brand doing modern business is a leader who is bold enough to redefine the relationship between the company and their customers. This kind of innovation requires courage, insight, and collaboration. It also requires flexibility and speed — because timing is everything. To make it work, you need the right business model, the right technology and the right organizational structure.
Modern business leaders who can successfully bring these to fruition become Accelerators, setting the pace for innovation and growth within their industry.
And that’s where Zuora comes in.
Unlock the power of direct, digital customer relationships.
Behind every brand doing modern business is a leader who is bold enough to redefine the relationship between the company and their customers. This kind of innovation requires courage, insight, and collaboration. It also requires flexibility and speed — because timing is everything. To make it work, you need the right business model, the right technology and the right organizational structure.
Modern business leaders who can successfully bring these to fruition become Accelerators, setting the pace for innovation and growth within their industry.
And that’s where Zuora comes in.
Do modern business with Zuora
Technology
Whether your business model is based on subscriptions, consumption, or a hybrid approach, our flexible monetization solutions will unlock your full growth potential.
Expertise
Having the right technology isn’t enough. Zuora has the unique expertise to guide your company on its “journey to usership”, no matter what stage you are at.
Partnerships
Our international partner ecosystem has the resources to help you design and execute a winning monetization strategy for your business – so you can go global.