Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

The Team & Role

As a Sr. SDET Manager, you will be establishing and implementing quality best practices across all teams at Zuora. You will hire, retain and grow a team of talented engineers to drive quality, be the voice of the customer and influence teams to build quality into every phase of the SDLC.  You will have a broad understanding of the Zuora ecosystem to guide and help your team come up with innovative ways to test, build frameworks and tooling.  You will work across the organization, partnering with different functions (Engineering, Product Management, Release Management) to influence and drive quality focused initiatives.

You enjoy wearing multiple hats and thriving in a rapidly-changing, entrepreneurial environment. You have the capacity to be a significant contributor in building Zuora’s next generation product of Order, Billing, Payments, Finance, Revenue, and Platform.  If you are passionate about customers, SaaS and being part of a collaborative engineering team that continuously innovates then Zuora is the place for you.

This is a location specific position that requires you to come into the office regularly to be most effective. 

Our Tech Stack: Java, MySQL, Spring, Rest API, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS 

What you’ll do

• Hire, retain and grow world class test engineers that will drive quality across Product and Technology
• Establish and implement quality best practices and set the quality bar using metrics and release criteria
• Influence product quality by surfacing risks, trade-offs, and impact to customers
• Technical capacity to guide the team in developing tools, frameworks, & test automation 
• Empower team to drive quality focused discussions (test plan reviews, bug triage, customer issues)
• Build partnership across the organization to better understand how our customers interact and use our products to enable us to innovate our testing practices
• Broad understanding of CI systems and ability to come up with improvements to drive efficiency

Your experience

• Degree in Computer Science or Software Engineering, or relevant education/experience.
• 10+ years in software testing, test automation or test development role
• 5+ years of experience in managing and growing high performing teams that works with teams globally
• Proven experience with delivering high quality software products within a full development lifecycle
• Good understanding of OO programming and concepts, preferably Java.
• Knowledge of automated tools, testing frameworks and CICD
• Good verbal & written communication skills and demonstrates the  ability to collaborate across teams and organizations. 
• Works well in an entrepreneurial, team environment and is willing to remain vocal with thoughts and ideas.

Nice to haves

• Experience testing in a distributed system, service-oriented architecture or SaaS product is a big plus
• Experience with CI systems and tools and good understanding of test pipelines
• Strong grasp of various QA and SDLC methodologies.  Experience with Agile Methodology is a plus.
• Working knowledge of Cloud technologies (Docker, AWS) is a plus

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs” are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. 

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs
• Medical, dental and vision insurance
• Generous, flexible time off 
• Paid holidays, “wellness” days and company wide end of year break
• 6 months fully paid parental leave 
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing  

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com.