Alisa Liebowitz Sr. Director, Business Applications, PagerDuty
STUDIO 0
Lunch Break
STUDIOS 3 & 4
1:00 PM – 1:30 PM
Streamlining Payment Success: Strategies to Lower Costs and Reduce Friction
Chris Ho VP/GM, Billing, Consumption, and Payments, Zuora
Katie Healon Senior Director of Pay Processes, 24 Hour Fitness
STUDIO 0
The Journey to Exit Readiness
Michael Belkin Director of Private Equity Partnerships & Global Alliances, Zuora
Erik Samuels Director, Deals, PwC
David Crowell Partner, Lead-to-Revenue, PwC
STUDIO 2
Zuora Expert Appointments
ZUORA LOUNGE IN STUDIOS 3 & 4
Analyst Day
STUDIO 1
1:30 PM – 1:40 PM | Break
1:40 PM – 2:10 PM
Recurring Growth: Building and Using Proprietary Customer Data to Drive Success
David Warren Principal Director, Subscribed Institute, Zuora
James Towle Service Line Director, JLR
STUDIO 0
The Ugly Truth About SaaS Pricing: Lessons Learned and Common Mistakes
Jonathan Brown Head of Market & Customer Intelligence, Zuora
Evan King Process Lead, Quote to Cash, Zuora
Brian Russell VP, Mainsail Partners
Shah Choudhury Senior Manager, Product & Pricing Strategy, Salesforce
STUDIO 2
Zuora Expert Appointments
ZUORA LOUNGE IN STUDIOS 3 & 4
Analyst Day (cont.)
STUDIO 1
2:10 PM – 2:20 PM | Break
2:20 PM – 2:50 PM
The GenAI Revolution and the Quest for Sustainable Monetization
JJ Xia VP of Product Marketing, Zuora
Ramya Raj VP & Global Head of Go-to-Customer Solutions, Genesys
Akshay Patel Global SaaS Strategist, GenAI Executive Transformation, AWS
STUDIO 2
Zuora Expert Appointments
ZUORA LOUNGE IN STUDIOS 3 & 4
Analyst Day (cont.)
STUDIO 1
2:50 PM – 3:00 PM | Break
3:00 PM – 4:00 PM
For great discussion and networking, attend the Subscribed Institute Exchange Roundtable indicated by the sticker on your badge. Or, if you are a Zuora Customer, you may alternatively choose to join one of the two Customer Roundtables.
Subscribed Institute Exchange Roundtable 1: Create connections and exchange ideas, challenges, and questions arising from the day’s sessions, with a focus on Total Monetization.