Customers

Informatica adopts usage-based pricing model for Informatica Cloud Express in only two months with Zuora

Challenge

Informatica Cloud wanted a complete order-to-renewal solution that was end-to-end for launching their 1st self-service cloud-base product, Informatica Cloud Express
Their customers needed the ability to self-service and purchase after a 30-day free trial
They needed a solution that supported a pay-as-you-go business model where customers do not have a contract but instead a month-to-month subscription based on metered consumption
Informatica Cloud also wanted to offer pricing and packaging for different editions including tiered pricing

Solution

Informatica Cloud selected Zuora's Subscription Commerce solution for its ease of use and speed of deployment
They launched Informatica Cloud Express with self-service capabilities in 60 days
Their customers can purchase immediately or sign up for a 30-day trial
Their customers can also see where they are with consumption and informatica sales can engage if consumption is close to maximum usage
Informatica Cloud now offers 7 pricing tiers that include usage for a pay-as-you-go model

Company Background

Informatica is the world's leading provider of data integration software with 84% of Fortune 100 companies and more than 4,200 enterprises worldwide relying on Informatica to access and integrate their information in the traditional enterprise, off premise and in the Cloud. With more than 1,300 customers using Informatica Cloud Express to process over 50,000 jobs per day and integrate over 10 billion plus records per month, Informatica saw an opportunity to be the first provider in its space to offer customers a pay-as-you-go model with online subscription commerce capabilities.

www.informatica.com

“Salesforce.com gave us the platform and ecosystem to build our SaaS business around. Now with Zuora, we have the right commerce tools to instrument our business for growth and provide our customers with the self-service capabilities to buy only the cloud data integration services they need when they need them.” — Ron Papas, General Manager