NEW FEATURES

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Every four to five weeks Zuora releases a new set of functionality based on guidance from our customers.

July '10 Release

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Z-Force 3.0

Z-Force, our 100% native integration with salesforce.com, has been one of our most popular features among our customer base because it provides the most complete set of functionality for enabling subscription management and billing from within salesforce.com CRM. Z-Force 3.0 takes that even further by allowing users to:

Create customer-ready quotes for upsells, amendments and change orders
Automatically calculate, display, and quote prorations and charges across multiple charge periods, across complex charge models
Activate orders and kick-off billing with just one-click
Experience 20x improvement in our data synchronization performance
Collaborate seamlessly across all orgs via Zuora's support for salesforce.com's Chatter

To learn more about Z-Force.com's feature and usability enhancements, check out our blog, press release and Z-Force 3.0 product page.

Z-Payments

Refund Permissions Included in Standard User Role
Today, the ability to process refunds is now included in the Standard User Role.

Electronic Refunds on CyberSource Payment Gateway
Now you can automatically process refunds through the Cybersource Payment Gateway. This means we now support electronic refunds across all payment gateways and processors that Zuora supports.

Bank Identification Number (BIN) on Payment Methods
We now track and store the Bank Identification Number (BIN) associated with the credit card or debit card payment method and attach them to any payments processed against those cards.

Z-Billing

Subscription Preview for Active and Cancelled Accounts
This allows a user to view all invoices generated for the subscription, as well as future invoices, taking into account any amendments.

Expanded Subscription List View
This new layout allows users to view key data about the subscription in an easy-to-read format. In addition, we've added new sort fields to aid in finding and sorting subscriptions.

Enhanced Invoice Transaction Table
The transaction table now shows all transactions, including adjustments that apply to the invoice giving your customers a full view of their invoice's history.

CUSTOMERS - Visit the Knowledge Center for more release notes, training and tips!

Customer Chatter

“Open Range's choice to go with Zuora's billing system was tow part: their internal commitment to getting it right for the customer and how they leveraged the Force.com platform. Zuora's superior technology stack and APIs make integration with salesforce.com seamless. Seeing the integrated pieces now, it's hard to see where one product ends and the other one starts.” - OpenRange

“Z-Force 3.0 enables us to have rich subscription data and metrics in salesforce.com. This gives our sales reps the ability to have real-time data to manage upsells, cross-sells and renewals, greatly improving the flow of communication amongst our sales, finance and operations.” - codesion

“We are in process of rolling out Zuora across three continents to create seamless integration between sales and finance for sales quoting and order processing. The implementation of Zuora is driving improved efficiency within our sales teams and is enabling improved data flow between our salesforce.com CRM and Oracle financials system.” - Reed Business Information