Enabling the Subscription Economy with the Next Generation Commerce Platform
It all began with a vision in a tiny office in Mountain View, California. In 2007, after several years at WebEx & salesforce.com, K.V. Rao, Cheng Zou and Tien Tzuo began to evangelize a fundamentally new business model. One where companies of all sizes would offer broad libraries of services via subscriptions. And one that would challenge the 20th century manufacturing economy by shifting the focus to delivering services instead of products. They called this the Subscription Economy.
Since then, Zuora has been enabling the Subscription economy by building the next generation commerce platform. By attracting hundreds of customers, Zuora's platform has enabled 21st century businesses around the world from startups to enterprises in any industry to launch and monetize any subscription products and services.
Defined by our rapid pace of product innovation and our relentless commitment to customer success Zuora has fostered a loyal customer community -- each, in their own way, driving the Subscription Economy. And it's not just our customers -- fortunately Zuora and the Subscription Economy has attracted major buzz from some of the most well known news publications, including the Wall Street Journal, Forbes, Fortune, BBC and TechCrunch.
Today, Zuora headquarters are in Redwood City, California with satellite offices throughout North America, Europe and China. And more than 200 passionate professionals enable us to power the Subscription Economy.
Founder & CEO
Tien Tzuo, widely recognized as one of the thought leaders in the software-as-a-service industry, founded Zuora in 2007. As Zuora's CEO, Tzuo has not only built one of the fastest growing SaaS companies, he's also evangelized the shift to subscription based business models and the complex billing structures they inherit, coining the phrase Subscription Economy. In an effort to empower this new Subscription Economy, Tzuo has spent over three years working with the best companies in the world to build an award-winning platform powerful and flexible enough to fuel any subscription business.
Before Zuora, Tzuo was one of the 'original forces' at salesforce.com, joining as employee number 11. In his 9 years at salesforce.com, Tzuo built salesforce.com's original billing system and held a variety of executive roles in technology, marketing, and strategy organizations, including building out the product management & marketing organization, serving as Chief Marketing Officer for two years, and most recently as Chief Strategy Officer.
Tzuo holds a bachelor's degree in electrical engineering from Cornell University and a master's in business administration from the Stanford Graduate School of Business. He was named CMO of the Year Finalist by the CMO Council and BusinessWeek Magazine while at salesforce.com and is on DestinationCRM's Who's Who in CRM list. He is on the Board of Directors for both Radian6 and Network for Good.
President
Shawn Price is Zuora’s President and a member of its Board of Directors. He is responsible for the company’s strategic direction and operations.
Prior to Zuora, Price worked with early-stage growth companies in enterprise tech, SaaS, Cloud, and consumer as an EIR (“Entrepreneur in Residence”) at Battery Ventures and served as CEO, President and Chairman of the Board at Savvion, the global leader in business process management where Price was responsible for all strategic and operational functions of the company. Before Savvion, Price was Senior Vice President and General Manager Americas at Vitria where he was part of the initial team helping drive the company from zero to $135 million in revenues, overseeing more than 75% of the company’s revenues, and guiding the company to one of the most successful IPO of 1999 resulting in a $10 billion market cap.
Today, Price sits on the Board of Datameer, a leading data analytics platform for the Hadoop community funded by Kleiner Perkins and Redpoint Ventures, is a Charter Member of the C100, a Silicon Valley non-profit organization for Canadian entrepreneurs, and also speaks at various industry events such as MIT Enterprise and Digital Media & Telco 2.0 on monetization and growth strategies, M&A and venture capital.
In broader circles, Shawn is known in professional sports as the winner of the 2005 Rolex 24 at Daytona, class winner in the Baja 1,000 and was the top America’s rider in the 2003 Paris Dakar. Shawn holds a Bachelor of Arts in Political Science from the University of Western Ontario.
Vice President of Engineering & Product Management
Luke Braud brings to Zuora more than 11 years of software-as-a-service experience and the drive to define and build the most advanced integrated business application available on the web. Prior to joining Zuora, Braud was the Senior Vice President at Netsuite. As one of the very first Software Engineers back in 2001, Braud was quickly recognized as a leader, not to mention an engineer talent. In a matter of years, as SVP of Products and Engineering, Braud oversaw all of Engineering, Product Management, QA, UE, Technical Documentation, Release Team, and International Product Strategy - 110 team members, across 6 countries.
Before Netsuite, Braud began his career as a Software Engineer at Amdahl, now Fujitsu. After Amdahl, he joined iSharp as a Senior Software Engineer of a small startup where he was responsible for building the initial product offering.
Braud holds multiple U.S. patents in SaaS delivery and has helped push the limits of browser technology using AJAX. He is an evangelist for excellence in user experience and quality across the product platform. Luke holds a B.S. in Computer Science from Santa Clara University.
Vice President of Customer Success
Todd Pearson joined Zuora's management team with over 20 years of experience in payments and commerce. Pearson has been passionate and effective in growing and maintaining Zuora's successful and enthusiastic customer base. Prior to Zuora, Todd was Chief Customer Officer at RichRelevance, where he built out the sales, marketing, client services and business development organizations, winning and retaining customers such as Walmart, Target, Office Depot, Sears and JCPenney.
Earlier in his career, Pearson held a number of roles over 8 years at PayPal where he helped grow the company from 50 to over 7,000 people. In his initial role at PayPal, he created the Financial Services group, building out the pipes to the external payments world and managing relationships with bank partners, processing vendors and card associations. He was then the first GM of Merchant Services, PayPal's largest revenue driver representing over 50% of PayPal's revenue. After driving acceptance into large enterprise e-commerce Pearson served as Vice President of Sales, where he managed a team of 120 members across Enterprise and Tele-Sales, Business Development, Client Services, Support, Integrations, and Sales Operations and over $100M in revenue.
Todd received his MBA with honors as a Sloan Fellow at the London Business School and his BA degree from University of California, Berkeley.
CFO
Tyler Sloat joined Zuora's executive management team in 2010 with more than fifteen years of experience in executive finance roles for payment, software and hardware technology companies varying in size from start-up to Fortune 500.
Prior to Zuora, Sloat was the Chief Financial Officer for Obopay, where he was responsible for all finance, accounting, treasury operations and business intelligence functions. Sloat was integral in raising well over $100M in investment and strategic capital, forming global commercial relationships with the likes of Nokia, MasterCard and Societe Generale, and deploying Obopay's mobile payment service in four countries spanning three continents. Before Obopay, Sloat was the Controller of the Emerging Products Group at Network Appliance, Inc., a position he was promoted to after the successful acquisition of Decru by Network. As Controller of Decru, Sloat reported to the CEO and owned all finance, sales operations and product operations functions.
Sloat is a registered C.P.A. in the State of California, has an M.B.A. from the Stanford Graduate School of Business and has a B.A. from Boston College.
Vice President of Professional Services
Guillaume Vives joined the executive team with over 15 years experience of Enterprise Software and SaaS, heading Pre-Sales and Professional Services engagement worldwide. Vives runs all Zuora's customer implementations worldwide, across emerging and enterprise businesses, managing and growing Zuora's implementation partners.
Prior to joining Zuora, Vives held the VP of Operations title at CloudShare where he ran Pre-Sales, Professional Services, Support, and oversaw such strategic customers such as Cisco, HP, McAfee and Compuware. Before CloudShare, Vives spent 9 years at Agile Software and Oracle. At Agile, Guillaume ran Professional Services, building the team to support customers with Global delivery centers and achieving one of the highest levels of customer satisfaction in the Product LifeCycle Management Market. After Agile's acquisition to Oracle, Vives ran the US Western Consulting Practice across all technologies and applications, responsible for the sales and delivery of consulting engagements.
Vives holds a Master's of Engineering from Ecole Centrale de Paris and a Master's of Science and Business from MIT.
Founder & CTO
Cheng Zou, along with Tien Tzuo & K.V. Rao, is one of the original founders of Zuora. As a veteran of several enterprise software companies and a track record of architecting and building highly reliable and scalable software products, he is Zuora's billing technology expert.
At WebEx, Zou architected and led the implementation of its order-to-cash OSS system managing order entry, contract management, order provisioning, rating and billing, and customer accounts. Before WebEx, Cheng was co-founder and CTO of BeyondWork, where he architected its employee reward and recognition solution that is still being used several years later. Cheng's prior experience includes stints at Postini, Annuncio Software, Remedy, Oracle, and Plexus Software in senior development roles.
Zou obtained his M. S. in Computer Science from Indiana University, and a B.S. degree from Beijing University.
Located in Redwood Shores, California, Zuora is surrounded by the immense innovative energy of Silicon Valley.
3400 Bridge Parkway, Ste 101
Redwood City, CA 94065
(650) 641-3777
If you come to our offices, you may hear the phrase 'ZEO' a time or two as you walk through our open-concept floor plan. The idea around ZEO is that every employee is the CEO of their destiny, success and impact at Zuora. At Zuora, we foster an environment that empowers each individual to be the very best of themselves.
While we all strive to be the best we can be, down to every employee, Zuora is no stranger to fun. Between off-sites in Napa, sales meetings in Las Vegas, and an office equipped with Ping Pong and a kegerator -- there's always an opportunity to recharge.
OnDemand 2012 - Top 100 Company
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ZDNet 2012 CRM Watchlist
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THINKstrategies' 2011 Best of SaaS Showplace (BoSS) Award
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Lead411's Hottest Companies in Silicon Valley 2011
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“I have been amazed at the execution and pace of innovation Zuora has achieved in such a short period of time. Zuora has the team, technology and vision to build the next great software company.” — Michaelangelo Volpi, Index Ventures
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